Unisa Application Contact Details
Unisa Application Contact Details
Contact us
Specific contact details for student assistance and service
IMPORTANT:
- If you send an e-mail directly to a Unisa e-mail address, insert your student number in the subject line to effect the correct routing to an advisor for processing.
- Please check the list carefully and send an enquiry to one e-mail address only. This will ensure that there is no confusion as to who must respond, thereby preventing unnecessary delays in the response or the email being portrayed as spam.
- Students should only forward enquiries to the Registrar and Deputy Registrar in instances where those enquiries could not be resolved at other levels. Unisa Application Contact Details
General resources: websites, and general SMS, fax and e-mail enquiries
A number of administrative processes, including the convenience of fee payments and information about examinations are available on the following platforms:
- All application, registration and study-related information is available on the Unisa corporate website in both web and mobile formats.
- Unisa website (http://www.unisa.ac.za)
- he myUnisa website.
- myUnisa (https://my.unisa.ac.za/)
- Fax enquiries to 012 429 4150
Information Services Division
| Type of enquiry | Telephone | |
|---|---|---|
| Student misdirected enquiries and FAQs | infoservices@unisa.ac.za | 012 429 3111 |
myUnisa & myLife
| Type of enquiry | Telephone | |
|---|---|---|
| myUnisa myLife |
myUnisaHelp@unisa.ac.za myLifeHelp@unisa.ac.za |
012 429 3111 (Option 2) |
Student Admissions and Registrations
| Type of enquiry | Telephone | |
|---|---|---|
| General applications and registration queries | study-info@unisa.ac.za | 012 441 5888 |
| Applications | applications@unisa.ac.za | 012 429 4016 |
| Postgraduate diplomas | PGD@unisa.ac.za | |
| Honours degrees | hons@unisa.ac.za | |
| Master’s and doctoral qualifications | mandd@unisa.ac.za | 012 441 5702 |
| College of Accounting Sciences | Undergraduate: econ@unisa.ac.za Postgraduate: pgd@unisa.ac.za econCTA@unisa.ac.za econhons@unisa.ac.za |
012 441 5700 012 441 5888 |
| College of Economic and Management Science | Undergraduate: econ@unisa.ac.za BTech: econtech@unisa.ac.za |
012 441 5700 |
| College of Education | Undergraduate: educare@unisa.ac.za | 012 441 5583 |
| College of Human Sciences | Undergraduate: artes@unisa.ac.za | 012 441 5701 |
| College of Law | jus@unisa.ac.za | 012 441 5703 |
| College of Science, Engineering & Technology AND College of Agriculture & Environmental Sciences |
Undergraduate: scientia@unisa.ac.za Tech: scientiat@unisa.ac.za |
012 441 5704 |
| Licensees | licensee@unisa.ac.za | 012 441 5705 |
| International students | international@unisa.ac.za | 012 441 5705 |
| Exemptions | adhoccredits@unisa.ac.za | 012 441 5706 |
| Access and matriculation exemption | ame@unisa.ac.za | 012 441 5457 |
| Re-admissions | study-info@unisa.ac.za | 012 441 5888 |
Student Assessment Administration
| Type of enquiry | |
|---|---|
| General assignment enquiries | assign@unisa.ac.za |
| Student enquiries in respect of examination venues and examination invigilators | invigilationandvenues@unisa.ac.za |
Assignment Administration
| Type of enquiry | Telephone | |
|---|---|---|
| General assignment enquiries | assign@unisa.ac.za | |
| 012 429 3710 | ||
| 012 429 3958 | ||
| 011 471 3170 | ||
| 011 471 2764 |
Examination Administration
Finance, Student Funding, Eduloan, Study Material, Corporate Communication & Marketing
| Section | Type of enquiry | Telephone | |
|---|---|---|---|
| Finance | |||
| Debtors | Student account enquiries | finan@unisa.ac.za | 012 429 2441 / 4299 |
| Student Funding | |||
| General Student Funding Enquiries | chabawf@unisa.ac.za | 012 441 5609 | |
| General Student Funding Enquiries | letsomp@unisa.ac.za | 012 441 5600 | |
| Eduloan | |||
| Student loans | lizettevr@unisa.ac.za | 0124415390 | |
| Student loans | thamsanqam@unisa.ac.za | 0124415391 | |
| Study Material | |||
| Despatch | Despatch enquiries | despatch@unisa.ac.za | |
| Mdu Zulu | Despatch Enquiries Supervisor | zulum@unisa.ac.za | 012 429 6942 |
| Thelma Mangena | Despatch Enquiries Supervisor | Mangemt@unisa.ac.za | 011 471 3688 |
| Nkadimeng Lebone | Despatch Enquiries Supervisor | Nlebone@unisa.ac.za | 011 471 2276 |
| Ms A Clarke | Despatch Enquiries Supervisor | aclarke@unisa.ac.za | 011 471 3712 |
All college-specific enquiries
| Type of enquiry | Telephone | |
|---|---|---|
| College of Accounting Sciences | CASenquiries@unisa.ac.za | 012 429 4211 |
| College of Agriculture & Environmental Sciences |
caesenquiries@unisa.ac.za | 011 670 9351 011 471 2184 |
| ngcobpn@unisa.ac.za | 011 471 3296 | |
| College of Economics & Management Sciences |
cemsenquiries@unisa.ac.za | 012 429 3925 / 4465 / 8650 |
| College of Education | edu-enquiries@unisa.ac.za | 012 429 2645 |
| College of Human Sciences | chs@unisa.ac.za artes@unisa.ac.za |
012 429 8285 |
| 012 429 2631 | ||
| Fax: 086 238 1393 |
||
| College of Law | lawdeanery@unisa.ac.za CLAWinquiries@unisa.ac.za |
012 429 4718 012 429 4860 012 429 6166 012 429 3253 012 429 4428 |
| College of Science, Engineering & Technology | cset@unisa.ac.za or scientia@unisa.ac.za |
011 670 9228 |
| College of Graduate Studies | ucgs@unisa.ac.za | 012 429 4644 |
| Graduate School of Business Leadership | sbl03@unisa.ac.za | 011 652 0214 |
Regional centres
| Name / Region | Type of enquiry | Telephone | |
|---|---|---|---|
| Eastern Cape | |||
| Mr MJ Nkgoang | Nkgoamj@unisa.ac.za | 043 743 9246 | |
| Gauteng | |||
| Hub (Mrs M Masalesa) | gautengtl@unisa.ac.za | 012 441 5756 / 20 / 24 | |
| Sunnyside Learning Centre | gautengtl@unisa.ac.za | 012 441 5751 / 5867 | |
| Unisa Science Campus in Florida | gautengtl@unisa.ac.za | 011 471 2111 | |
| Vaal | gautengtl@unisa.ac.za | 016 455 6300 | |
| Ekurhuleni | gautengtl@unisa.ac.za | 011 845 9330 / 9358 | |
| KwaZulu-Natal | |||
| Mr B Dlamini | querieskzn@unisa.ac.za | 031 335 1700 | |
| Durban hub | General enquiries | 031 335 1700 | |
| Limpopo | |||
| Mr Jerry Malemela | Polokwane | polokwane@unisa.ac.za | 015 290 3413 |
| Mr Rikhotso | Makhado | makhado@unisa.ac.za | 015 516 3334 |
| Mr Master Baloyi | Giyani | giyani@unisa.ac.za | 015 811 5886 |
| Midlands | |||
| Mr MM Kokong | mduma@unisa.ac.za | 014 594 8898/9 | |
| Rustenburg Regional Hub | rustenburg@unisa.ac.za | 014 594 8812/13/60 | |
| Bloemfontein Regional Service Centre | bloemfon@unisa.ac.za | 051 411 0440 | |
| Kimberley Regional Service Centre | kimberle@unisa.ac.za | 053 830 4970 | |
| Kroonstad Regional Service Centre | kroonsta@unisa.ac.za | 056 216 1968 | |
| Mafikeng Regional Service Centre | mafikeng@unisa.ac.za | 018 391 0358/60 | |
| Potchefstroom Regional Service Centre | potchefs@unisa.ac.za | 018 294 9051/55 | |
| Mpumalanga | |||
| Mr V Mkhwanazi | 013 755 2476 | ||
| Nelspruit | nelspruit@unisa.ac.za | 013 756 0900 | |
| Middleburg | middelburg@unisa.ac.za | 013 243 6900 | |
| Western Cape | |||
| Dr KI Jacobs | jacobki@unisa.ac.za | 021 936 4132 | |
| Cape Town Campus | General enquiries | capetown@unisa.ac.za | 021 936 4114 |
| Cape Town Campus | Student Administration | capetown@unisa.ac.za | 021 936 4115 |
| Cape Town Campus | Academic Support | ctntut@unisa.ac.za | 021 936 4154 |
| Cape Town Campus | Counselling | cptcounselling@unisa.ac.za | 021 936 4130 |
| Cape Town Campus | Main Library | ctnlib@unisa.ac.za | 021 936 4125 |
| Cape Town Campus | Mobile Library | ctnmob@unisa.ac.za | 021 936 4125 |
| George | george@unisa.ac.za | 044 884 1300 | |
| Ethiopia | |||
| Dr TG Aberra | abertg@unisa.ac.za | + 251 911 655523 | |
| Mrs YK Hailu | hailuyk@unisa.ac.za | + 251 911 373201 | |